Introduction

Hinton Orthodontics (“we,” “our,” or “us”) respects the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, communicate with our office, or receive services from us. By using our website or providing your information, you consent to the practices described in this Privacy Policy. We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

Privacy Notice – SMS Communication Compliance

Data Collection and Use

Hinton Orthodontics may collect personal information including your name, phone number, email address, mailing address, and other information you voluntarily provide through our website, appointment request forms, contact forms, or in-office paperwork. We may also automatically collect non-personal information such as your IP address, browser type, device information, pages visited, and website usage statistics to improve our website and services. If you provide your mobile phone number, you consent to receive SMS messages regarding appointment reminders, scheduling updates, treatment notifications, office announcements, and other communications related to your care.

Consent and Opt-In for SMS Messaging

By providing your mobile phone number, you expressly consent to receive text messages from Hinton Orthodontics. These messages may include appointment reminders, appointment confirmations, scheduling updates, treatment notifications, responses to your questions or inquiries, office announcements, and, if you have opted in, promotional or marketing messages regarding our services, special offers, or events. Message frequency may vary depending on your interactions with our office. Standard message and data rates may apply. You may opt in by submitting an online appointment request, completing an in-office registration form, checking an SMS consent box on our website, or otherwise providing your consent to receive text messages.

How We Use Your Information

We use your information to schedule appointments, provide orthodontic care, respond to inquiries, communicate regarding your treatment, improve our services, comply with legal obligations, prevent fraud, and maintain the security of our website. Your phone number is used solely for communications related to your care and office updates.

SMS Privacy Statement

SMS consent is not shared with third parties or affiliates for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or otherwise disclosed to any third parties except as required by law or as necessary to provide SMS messaging services through our trusted service providers.

Information Sharing

We may disclose your information when required by law, to comply with legal processes, protect our rights, investigate fraud, or respond to government requests. We may also share information with trusted third-party service providers that assist us with website hosting, appointment scheduling, email services, payment processing, customer support, and SMS delivery. These providers are contractually required to safeguard your information and may only use it to perform services on our behalf. We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to maintain appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like your information removed where permitted by law, please contact our office using the information below.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, and enhance the user experience. We may collect aggregate statistical information regarding website traffic, page visits, and user interactions. This information does not personally identify individual users and may be used to improve our website or shared in aggregate form.

Third-Party Websites

Our website may contain links to third-party websites that operate independently from Hinton Orthodontics. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to the personal information we maintain about you, request corrections to inaccurate information, request deletion of your personal information where permitted by law, withdraw consent when applicable, or request restrictions on certain processing activities. To exercise any of these rights, please contact our office.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Hinton Orthodontics
20100 N. 51st Avenue
Glendale, AZ 85308

Phone: 480-284-8663

Email: info@hintonortho.com